At Believe Secure Technology, your privacy and data
security are our top priority. This Privacy Policy explains
how we collect, use, and protect your information when using our
Mobile Device Management (MDM) services. We follow global data protection
laws including GDPR and ISO 27001 to ensure our services stay safe, transparent,
and user-respecting.
1. Information We Collect
We collect only the data necessary to deliver and improve our services effectively. This includes:
- Device & Usage Data: Device type, model, OS version, MDM status, app usage, screen time, and settings (like Wi-Fi or location).
- User-Provided Info: Name, contact details, organization, login credentials (encrypted), support inquiries.
- MDM Activity Logs: Device health, app installations, restrictions, security status, geofencing, and compliance performance.
- Analytics & Crash Reports: Anonymized insights to troubleshoot errors and enhance performance across platforms.
We never sell your data or use it beyond what’s needed to deliver MDM features securely.
2. How We Use Your Data
We use your information solely to:
- Deliver and manage services (device onboarding, kiosk mode, alerts, reports)
- Improve user experience (optimize dashboards, refine features)
- Enforce device policies (limit app usage, secure sensitive data)
- Send necessary alerts (updates, policy breaches, critical system notifications)
- Comply with legal duties, if required by law (e.g. court orders, subpoena)
We never sell your data or use it beyond what’s needed to deliver MDM features securely.
3. Sharing and Access Control
We do not share personal data unless:
- Required by law
- For support operations via trusted vendors (e.g., cloud infrastructure or ticketing services)
- During mergers or acquisitions, as allowed by law
All such data access is encrypted and governed by strict contracts.
4. Data Security
We follow strong security protocols including:
- TLS 1.2+ Encryption for data in transit
- AES-256 for data at rest
- Role-based permissions
- 2FA logins and user-level controls
- Incident handling within 72 hours
- Hosted on secure infrastructure (e.g., AWS, Azure)
We regularly audit and update our practices to maintain top-tier data protection.
5. Your Rights & Controls
You are in full control of your data. As a user or organization admin, you can:
- View, edit, or delete your stored records
- Submit deletion requests via your MDM dashboard
- Disable cookies or adjust tracking preferences in your browser
- Request account deactivation or complete data erasure
6. Updates to This Policy
We may update this Privacy Policy to reflect feature changes, law updates, or service improvements. The latest version will always be available on our website. If major changes occur, you’ll receive email or in-app notifications at least 30 days in advance.
Our Commitment to Your Privacy .. Conclusion heading
At Believe Secure, privacy isn’t just a feature—it’s a foundation of everything we build. Whether you're a parent managing your child’s screen time or an enterprise protecting sensitive data, we ensure your information remains confidential, secure, and under your control.
We believe that clarity leads to trust, and we're committed to keeping you informed every step of the way. If you ever have questions, need assistance, or want more details about your data, our support team is ready to help.
